About Us

Welcome to FirstEnergy

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a generating fleet with a total capacity of more than 5,000 megawatts.

Our company has invested $10 billion in environmental efforts since 1970, and we have a continuing commitment to cleaner energy resources, smarter technology and a more sustainable planet. 

Our Electric Companies

FirstEnergy’s 10 regulated distribution companies form one of the nation’s largest investor-owned electric systems, based on serving 6 million customers in the Midwest and Mid-Atlantic regions. Stretching from the Ohio-Indiana border to the New Jersey shore, the companies operate a vast infrastructure of more than 269,000 miles of distribution lines and are dedicated to providing customers with safe, reliable and responsive service.

FirstEnergy Utility Service Area

Transmission Operations

FirstEnergy’s transmission operations include more than 24,500 miles of lines and two regional transmission operation centers. Since 2014, the company has upgraded or replaced existing power lines, incorporated new, smart technology into the grid, and upgraded dozens of substations with new equipment and enhanced security features. This “Energizing the Future” transmission program has produced reliability improvements across our transmission system. FirstEnergy is continuing these investments with planned spending totaling $4.2 to $5.8 billion between 2017 and 2021.

Generation Business

FirstEnergy controls approximately 3,780 megawatts from regulated scrubbed coal and hydro facilities in West Virginia, New Jersey and Virginia.

Products and Services

FirstEnergy and its subsidiaries offer innovative solutions for home and business that are designed to meet the demands of today. We're expanding our product and service offering to provide you with even more proven, practical and affordable solutions for your home. In addition, BETA Lab offers businesses a one-source solution for calibration, analytical testing, and safety and health training needs. 

Learn More

Read FirstEnergy's 5-Year Strategic Plan

FirstEnergy Strategic Plan

FirstEnergy's 2019 Strategic Plan, "Energized by Possibility," articulates our vision for the next five years. It includes our approach to the rapid changes in the electric utility industry fueled by evolving customer expectations, emerging technologies and a lower-carbon economy. The plan outlines key initiatives related to our core values, including:   

  • Providing customer with reliable electricity and innovative programs, products and services;
  • Fostering a culture of innovation and embracing forward-thinking perspectives and emerging technologies;
  • Helping customers and communities thrive while making the environment better;
  • Creating a diverse and inclusive workplace;
  • Leveraging teamwork to create thoughtful, innovative solutions that bring value to customers;
  • Keeping safety first every day to protect our communities, employees and assets;
  • Achieving operational excellence and strong financial performance to meet our commitments to stakeholders.

Review our Corporate Responsibility Report

Corporate Responsibility Report

FirstEnergy's Corporate Responsiblity Report, published in November 2019, is aligned with the five pillars of our mission statement and includes extensive detail on our Environmental, Social and Governance (ESG)-related efforts to achieve sustainable performance.

The report addresses our work to reduce the environmental impact of our operations, including progress on our carbon dioxide reduction goal, as we continue to build, strengthen and modernize our  transmission and distribution system. The report also describes FirstEnergy's high standards for corporate governance and our work to improve lives in our communities, while providing safe, reliable electric service to our customers.


FirstEnergy's mailing address is:

FirstEnergy Corp.
76 South Main Street
Akron, Ohio 44308